Privacy Policy
How Finetex Textile Co., Ltd. collects, uses and protects personal information submitted through this website, quotation requests and customer communication.
What we collect and why
Information you provide
When you submit an enquiry, request a quotation or send a specification, we collect the contact details you provide — name, company, email address, telephone or messaging number — together with the product information you share. This information is used to answer your enquiry, prepare a quotation and, if an order follows, to produce and ship it.
Information collected automatically
Like most websites, this site records standard technical information about visits: IP address, browser type, referring page and pages viewed. We use this to keep the site working, to understand which pages are useful and to protect against abuse. Analytics data is aggregated and is not used to identify individuals.
How your information is used
- Responding to enquiries and preparing quotations
- Processing and shipping orders, and meeting customs and export requirements
- Keeping business records as required by law
- Improving this website and the information published on it
Sharing
We do not sell personal information. Information is shared only with service providers necessary to run the business — freight forwarders, banks, inspection companies and IT providers — and only to the extent required. Where an order requires disclosure to customs or another authority, we provide only what is legally required.
Retention
Enquiry records are kept for as long as the commercial relationship may continue or as required for accounting purposes. Order records are retained for the period required by tax and trade law. You may ask us to delete enquiry information at any time by writing to the address below.
Your rights
You may request access to the personal information we hold about you, ask for corrections, or ask for it to be deleted where there is no legal or contractual reason to retain it. Requests are answered within 30 days.
Security
This site uses HTTPS. Access to enquiry and order records is limited to staff who need it to do their work. We do not store payment card details; payments are handled by banks or payment providers.
Contact
Questions about this policy can be sent to dpt14@finetexsz.com or by post to Rm2503, Tower 1, HuaQiang SIP, Futian, Shenzhen, China.
Request a sample & pricing information
Send us your tech pack, target price or a reference sample — we reply with a quotation, a realistic lead time and a fabric recommendation within one working day.
- Free sampling plan & cost breakdown
- MOQ from 300 pcs per style
- Reply within 1 working day